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Compliance & Quality Information

BlueCross BlueShield of Western New York is committed to delivering excellent service. Part of that commitment includes offering support to providers like you when it comes to complying with Health Insurance Portability and Accountability Act (HIPAA) mandates. Below are a variety of resources to help you to navigate your way through these HIPAA requirements, along with information on various quality improvement initiatives we’ve undertaken.

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HIPAA Awareness

Access general information HIPAA, its objectives, and who must comply with it.

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HIPAA Helper

HIPAA is complicated. BlueCross BlueShield Association has created a summary document, "The HIPAA Helper," that you can use as a quick reference guide. 

Older members enjoy high quality of life

Quality Improvement Program Overview

We promote quality, effective, and affordable health care that supports every stage of life. And we’re always on the lookout for ways to improve our efforts. 

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Collaboratives & Special Studies

At BlueCross BlueShield of Western New York, we collaborate with many local, national, and regulatory agencies to better serve our customers.

Doctors health care providers undergo compliance training

OIG Alert About Charging Extra for Covered Services

The office of the Inspector General Alerts keeps members informed on industry news pertaining to providers, suppliers, and physicians.