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Provider Educational Series

The Provider Educational Series is designed to inform you about new developments, clinical best practices, programs, and collaborations to improve patient care. Webinars will be a mix of CME and non-CME events.

Learn more by registering for an upcoming webinar, or viewing a past webinar on demand.

2022 BestPractice Update: What You Need to Know

Original Date: September 29, 2021

This webinar highlights changes coming to BestPractice in 2022. 

Working Together During the Highmark Affiliation

Original Date: Thursday, July 29, 2021

We held a webinar on July 29, 2021 discussing imporant information about the Highmark integration process. In this webinar recording, you can hear from Dr. Michael Edbauer, President of Highmark Blue Cross Blue Shield of Western New York and learn about upcoming changes for your office and patients. 

MED Talks: How to Succeed with 2021 Quality Measures

Original Date: Thursday, December 10, 2020 

This MED Talk gives an overview of what’s new and what’s changing with HEDIS quality measures for 2021.

2021 BestPractice 

Original Date: Thursday, November 12, 2020 

This webinar highlights changes coming to BestPractice in 2021. 

MED Talks: The Future of Telehealth 

Original Date: Thursday, September 10, 2020 

In this MED Talk, our local panel led by international speaker Ingrid Lindberg, discuss the future of telehealth in patient care. They share their own experiences and offered advice for using telehealth during the COVID-19 pandemic and beyond. 

MED Talks: The Impact of COVID-19 on Diabetes in Our Community Webinar

Original Date: Wednesday, July 22nd, 2020 

This webinar addresses the importance of supporting patients with diabetes, especially during the COVID-19 pandemic, and highlights patient support resources. Topics covered include:

  • Case study on COVID-19 insulin treatment
  • CDE-A and other programs
  • Diabetes care management and diabetes prevention programs

2020 BestPractice Update: What You Need to Know

Original Date: Wednesday, November 20th, 2019 

This webinar discusses details about BestPractice changes coming in 2020, including:

  • BestPractice quality measures and weighting
  • Additional P40 incentives
  • Base rate increase

Provider Pathway to Excellence 

Original Date: Thursday, November 7, 2019 

Provider Pathway to Excellence is an event dedicated to bringing providers together to continue the conversation about patient engagement. This includes:

  • Breakout Speaker Sessions
  • Informational Stations
  • Raffles
  • Networking Opportunities
  • Keynote Speaker: Ingrid Lindberg, Customer Experience Officer at Chief Customer