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Provider Educational Series

The Provider Educational Series is designed to inform you about new developments, clinical best practices, programs, and collaborations to improve patient care. Webinars will be a mix of CME and non-CME events.

Learn more by registering for an upcoming webinar, or viewing a past webinar on demand.

Office Manager Experience Meeting

Original Webinar Date: Wednesday, May 15, 2019

Held at BlueCross BlueShield, this meeting was designed especially for office managers.Topics covered include:

  • Silver Sneakers® (Medicare Advantage benefits)
  • Provider Service
  • Risk Manager™
  • Medicaid Programs, Incentives, and Resources

BestPractice Update: What You Need to Know

Original Webinar Date: Friday, November 16, 2018

This webinar provides information about BestPractice in 2019, including: 

  • How to maximize your reimbursement
  • Performance Adjustment Factor (PAF): New weighting
  • PMPM increase
  • New weighting for quality measures
  • Site-of-service referrals

Office Manager Update

Original Webinar Date: Thursday, November 1, 2018

Held at BlueCross BlueShield, this meeting was designed specifically for office managers. Topics covered include:

  • HEDIS® Measures: What's new? What's changing?
  • BestPractice: Maximizing Performance, Opportunities, and Reimbursement
  • Making Better Site-of-Service Decisions for Your Patients
  • Credentialing and Provider Enrollment

Project TEACH 

Original Webinar Date: Tuesday, September 19, 2017

Project TEACH is an innovative program funded by the New York State Office of Mental Health. The goal of the program is to strengthen and support the ability of pediatric primary care providers (PCPs) to integrate behavioral health into primary care settings for children, youth, and their families facing mild to moderate mental health conditions.

Emergency Room Diversion

Original Webinar Date: Thursday, June 15, 2017

This webinar provides information on an Emergency Room Diversion partnership with the area’s two largest skilled nursing facilities. The program allows BlueCross BlueShield members requiring hospitalization to be diverted to these facilities for services that include fractures, wound care, infectious disease/IV antibiotics or care for a number of other chronic and debilitating conditions.

Closing the Behavioral Health Gap through Collaboration

A Panel Discussion featuring perspectives on behavioral health access, collaboration and resources for primary care practitioners.

We encourage you to take advantage of our free Continuing Medical Education (CME).