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Making it Easier to Verify Provider Information

Date:
October 24, 2019

To: All Providers

We’ve partnered with BetterDoctor to help us provide your BlueCross BlueShield patients with an up-to-date, accurate directory of our network providers.

Verifying your information with BetterDoctor ensures that:

  • Your information in our provider directory is accurate
  • You are compliant with recent federal regulation mandating providers update their information quarterly or every six months as contracted to avoid misdirecting patients
  • We are compliant with the Centers for Medicare and Medicaid Services (CMS) requirement to reach out to providers on a quarterly basis

During the first quarter of 2020, BetterDoctor will begin an outreach campaign. Outreach will consist of contact being made through email, facsimile or United States Postal Service.

All you’ll need to do is access or click on the link and enter the access code to get started.

If you are already up-to-date with BetterDoctor for another health plan, we will be able to access your information without any action on your part.

All providers will still need to keep their Council for Affordable Quality Healthcare (CAQH) profile up-to-date. New York State Department of Health requires that providers update and attest their CAQH profiles every 90 days, and CAQH sends regular email reminders. Thank you for supporting this important initiative.

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Additional Resources

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