Skip to main content

Diabetes Management Programs Improve Patient Health

May 22, 2019

With the rising prevalence of diabetes and prediabetes in our region, we know your patients with these conditions require more time and attention. And they often need additional services and support outside of the office setting.

That’s where we can help. Your BlueCross BlueShield patients have access to our free diabetes management program so they can get their health on track. From health coaching and coordinating tests and screenings to connecting them with community services, these additional resources help support your care plan.

When your BlueCross BlueShield patients enroll in this program, you’ll see:

  • Decreased calls and sick, emergency room, and urgent care visits
  • Saved time during office visits
  • Improved overall health and reduction of chronic conditions
  • Improved quality scores, which impact value-based payments

CDE-A pilot program

We’ve also recently partnered with the University at Buffalo School of Medicine’s Diabetes and Endocrinology Center of Western New York to offer a new pilot program. Our certified diabetic educator ambassadors (CDE-As) and registered dietitians have undergone extensive clinical training with Drs. Paresh Dandona and Ajay Chaudhuri and their staff. This program provides intensive diabetes education, lifestyle management, nutrition counseling, and consultations to our eligible members.

Participating patients appreciate the additional support, with 98% saying they are “very satisfied” with our care management programs. Please call 1-877-878-8785 to enroll your BlueCross BlueShield patients in our diabetes management program, or click here for more information.

Diabetes Coding

Diabetes coding can be complicated, so we offer guidance in our “Common Diabetes ICD-10 Diagnosis Codes” on our website. This tip sheet includes codes for diabetic complications and codes for other chronic conditions sometimes associated with diabetes. To view it, please click here.

Recent Articles

  • Pandemic Makes Early, Widespread Flu Vaccinations a Necessity
    As the COVID-19 pandemic continues, the Centers for Disease Control and Prevention (CDC) are encouraging early and widespread flu vaccinations. Health care professionals play a critical role in helping to ensure their patients get vaccinated. In this article, we provide updated CDC flu recommendations and resources, and offer comprehensive 2020-2021 flu vaccine information.
  • Provider Insights with Cave Analytics Reports
    BlueCross BlueShield has partnered with Cave Analytics to help us objectively share specialty provider quality and cost information with our network of providers. With this new partnership, we seek to offer transparency and information that benefits both providers and patients.
  • Wellframe for Behavioral Health and Beyond
    It’s important for patients to have behavioral health support when navigating stress caused by the pandemic. Wellframe is a digital care management solution that connects patients directly to a nurse, care manager, or health coach. This resource, offered by BlueCross BlueShield, can help your patients achieve better health outcomes with programs for behavioral health issues and over a dozen other health conditions.
  • Suboxone to be Paid Fee-For-Service for BestPractice
    Medication-assisted treatment (MAT) with Suboxone will now be paid as fee-for-service for BestPractice providers.
  • Clinical Editing for Modifier 78
    Starting December 1, use of Modifier 78 will be processed through our clinical editor, instead of being adjusted on a post-payment basis. This will allow claims to process correctly. Here, we offer more information on Modifier 78.

Working with Us

Additional Resources

We want to hear from you! Have a topic request for the next Blue Bulletin? Email us

Stay in Touch! Sign up to receive emails for provider news and information