Skip to main content

Accredo is Our New Specialty Pharmacy

February 20, 2020

To: All Prescribing Providers

Self-administered medications

Lines of business affected: Commercial only

Beginning April 1, 2020, Accredo will become our preferred provider of self-administered specialty medications (pharmacy benefit). Accredo will replace CVS in providing these specialty medications for most of your BlueCross BlueShield patients.

If you have any BlueCross BlueShield patients who use specialty medications at home, an initial prescription will be transferred to Accredo. You will then be contacted by Accredo to provide a new prescription for future refills for your patients using self-administered specialty medications.

In most instances, if your patients use a specialty pharmacy other than Accredo, they will have to pay the full cost. Prescriptions through Accredo are available by mail order only.

For a list of all specialty medications being transferred to Accredo Specialty, please visit

Also beginning on April 1, 2020, Walgreens Specialty Pharmacy will no longer be a participating specialty network pharmacy with BlueCross BlueShield.  Accredo will continue to be a network pharmacy provider.

Medications administered in-office

Lines of business affected: Commercial and Medicare

For most medications that you administer in-office (medical benefit), CVS Specialty Pharmacy will no longer be a participating medical specialty pharmacy with BlueCross BlueShield. You may either continue to order from other specialty pharmacies that participate with us, or you can now also order from Accredo.

For prescriptions and renewals, you can reach Accredo at 1-866-759-1557 Monday through Friday from 8 am to 8 pm. For prescription status, please call 1-844-516-3319. Or visit for online service. If you have questions, please call Provider Service at 1-800-950-0051 or (716) 884-3461

Recent Articles

  • Mental Health is Key to Overall Health
    Behavioral health issues have risen dramatically across our community as a result of the pandemic. Providers from all specialties are encountering this. It’s more important than ever to take the whole-person approach to care and address your patients’ mental well-being, especially for those dealing with acute and chronic conditions. Dr. Ahrens offers suggestions for how to approach the broader health concerns of your patients and connect them with behavioral health resources when appropriate.
  • MED Talks: The Future of Telehealth
    On September 10, BlueCross BlueShield hosted a MED Talks webinar, “The Future of Telehealth.” In this MED Talk, our local panel -- led by international speaker and Customer Experience Officer of Chief Customer Ingrid Lindberg -- discussed the future of telehealth and patient care and offered their own experiences and advice. Here, you can find a recap of this event and access the webinar recording.
  • Preventive Health Screenings Down Due to COVID-19 Pandemic
    Many preventive screenings were postponed as a result of the pandemic. However, as restrictions have lifted, many patients may still be hesitant to visit health care facilities. In this article, we offer guidance on how to help your patients get preventive screenings now, including at-home test information and updated HEDIS guidance for new virtual/telehealth methods.
  • Trelstar to Require Preauthorization
    Beginning November 1, 2020, Trelstar will require prior authorization for your BlueCross BlueShield patients.
  • New Apex Network to Debut January 2021
    BlueCross BlueShield is offering a new plan to small groups for January 2021 that will include a network of high-performing provider practices.

Working with Us

Additional Resources

We want to hear from you! Have a topic request for the next Blue Bulletin? Email us

Stay in Touch! Sign up to receive emails for provider news and information