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Blue Bulletin

BlueCross BlueShield of WNY strives to provide our network of provider practices and facilities with the most current health plan information in a quick and easily accessible manner.

  • Addressing Social Determinants of Health During COVID-19

    May 21, 2020

    The COVID-19 pandemic is likely to further stress the social determinants of health (SDOH) that already affect the overall health and well-being of some of your patients. Here, we discuss how you can refer your BlueCross BlueShield patients in need into our care management program.
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  • Integrating Postpartum Depression Screening at Child Well Visits

    May 21, 2020

    As the COVID-19 pandemic continues, the changes associated with a new baby may be especially overwhelming for some of your patients. The AAP recommends that screening for postpartum depression (PPD) be conducted at child well visits every month for the first 6 months postpartum. Find out how your practice can integrate PPD screenings at child well visits.
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  • Early-Onset Dementia and Alzheimer’s Disease Affecting Younger Americans

    May 21, 2020

    A recent study conducted by the Blue Cross and Blue Shield Association and Blue Health Intelligence (BHI) shows that early-onset dementia and Alzheimer’s disease is increasingly impacting younger Americans. Here, we highlight the study’s findings and offer tools to help your patients.
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  • CDC Recommendations on Shared Clinical Decision-Making

    May 21, 2020

    When it comes to discussing vaccinations with your BlueCross BlueShield patients, the Centers for Disease Control and Prevention’s (CDC) Advisory Committee on Immunization Practices (ACIP) suggests a shared provider and patient decision approach about the appropriateness of certain immunizations.
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  • Protecting Patient Data: Cybersecurity Tips for Your Practice

    April 24, 2020

    Cybersecurity is no longer an emerging concern, but a new reality within the health care industry. During this time of uncertainty, your information could be at risk by scammers sending false emails and phone calls/texts about COVID-19. BlueCross BlueShield Chief Information Security Officer Scott Morris outlines cybersecurity best practices you can use to mitigate security threats.
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  • Expanding Patient Care through Telehealth during COVID-19

    April 24, 2020

    We know the recent COVID-19 (coronavirus) outbreak has caused a disruption to many provider offices in our region. During the coronavirus outbreak, the expansion of telehealth policies allows you to continue providing care for your patients. Here we cover recent telehealth policy changes and coding guidelines.
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  • Medical Protocol Updates Available Online

    April 24, 2020

    We recently reviewed 51 medical protocols.These will be posted online on or before May 1, 2020 and will have an effective date of June 1, 2020, unless otherwise noted.
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  • Faster Provider Portal Access through HEATLHeNET

    April 24, 2020

    To help streamline accessibility, we are now offering single sign-in access to secure content on our provider website through the HEALTHeNET Community Portal. This means you can log in once at HEALTHeNET and you won’t need to log on again to view our provider website. BlueCross BlueShield is currently the only insurance payer with this functionality on the HEALTHeNET portal site.
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  • Smoking Cessation Programs for E-cigarette Users

    April 24, 2020

    Your BlueCross BlueShield patients have smoking cessation coverage that applies to the use of e-cigarettes, or “vaping”. Here we offer resources and programs available for your patients struggling to quit, at low or no cost.
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  • Fee Schedule Update for July 2020

    March 27, 2020

    On July 1, 2020, our fee schedule and rates will be updated to better align with the market and standards set by Centers for Medicare & Medicaid (CMS). Here you can review upcoming changes and access current fee schedules as well as those in effect on July 1, 2020. To make it easier to find what you need, we’re separating the fee schedule into two sections – “Primary Care” and “Other” (encompassing all other specialty and provider types.)
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