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Blue Bulletin

BlueCross BlueShield of WNY strives to provide our network of provider practices and facilities with the most current health plan information in a quick and easily accessible manner.

  • Mental Health is Key to Overall Health

    September 24, 2020

    Behavioral health issues have risen dramatically across our community as a result of the pandemic. Providers from all specialties are encountering this. It’s more important than ever to take the whole-person approach to care and address your patients’ mental well-being, especially for those dealing with acute and chronic conditions. Dr. Ahrens offers suggestions for how to approach the broader health concerns of your patients and connect them with behavioral health resources when appropriate.
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  • MED Talks: The Future of Telehealth

    September 24, 2020

    On September 10, BlueCross BlueShield hosted a MED Talks webinar, “The Future of Telehealth.” In this MED Talk, our local panel -- led by international speaker and Customer Experience Officer of Chief Customer Ingrid Lindberg -- discussed the future of telehealth and patient care and offered their own experiences and advice. Here, you can find a recap of this event and access the webinar recording.
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  • Preventive Health Screenings Down Due to COVID-19 Pandemic

    September 24, 2020

    Many preventive screenings were postponed as a result of the pandemic. However, as restrictions have lifted, many patients may still be hesitant to visit health care facilities. In this article, we offer guidance on how to help your patients get preventive screenings now, including at-home test information and updated HEDIS guidance for new virtual/telehealth methods.
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  • Trelstar to Require Preauthorization

    September 24, 2020

    Beginning November 1, 2020, Trelstar will require prior authorization for your BlueCross BlueShield patients.
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  • New Apex Network to Debut January 2021

    September 24, 2020

    BlueCross BlueShield is offering a new plan to small groups for January 2021 that will include a network of high-performing provider practices.
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  • BestPractice Performance Adjustment Factor Updates for January 1, 2021

    September 24, 2020

    BestPractice Performance Adjustment Factor (PAF) updates for January 1, 2021 will be available October 1 on our secure provider portal for primary care providers in BestPractice.
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  • DFS Guidance for Personal Protective Equipment (PPE) Costs

    September 24, 2020

    In accordance with New York Department of Financial Services (DFS) Circular Letter 14 your BlueCross BlueShield patients should not be charged any fees for personal protective equipment (PPE). This includes High-Deductible Health Plan (HDHP) and HSA plan patients.
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  • Pandemic Makes Early, Widespread Flu Vaccinations a Necessity

    August 28, 2020

    As the COVID-19 pandemic continues, the Centers for Disease Control and Prevention (CDC) are encouraging early and widespread flu vaccinations. Health care professionals play a critical role in helping to ensure their patients get vaccinated. In this article, we provide updated CDC flu recommendations and resources, and offer comprehensive 2020-2021 flu vaccine information.
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  • Provider Insights with Cave Analytics Reports

    August 28, 2020

    BlueCross BlueShield has partnered with Cave Analytics to help us objectively share specialty provider quality and cost information with our network of providers. With this new partnership, we seek to offer transparency and information that benefits both providers and patients.
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  • Wellframe for Behavioral Health and Beyond

    August 28, 2020

    It’s important for patients to have behavioral health support when navigating stress caused by the pandemic. Wellframe is a digital care management solution that connects patients directly to a nurse, care manager, or health coach. This resource, offered by BlueCross BlueShield, can help your patients achieve better health outcomes with programs for behavioral health issues and over a dozen other health conditions.
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