Wellness Card Benefit Information
Eligibility, Usage, Activation, Products and Services
With Highmark Blue Cross Blue Shield of Western New York, getting and staying healthy is now more affordable with our nationwide wellness debit card benefit. You have access to wellness-related products and services nationwide, so don't forget to take your card with you when traveling.
It pays to be healthy
The new wellness debit card helps you live a healthier lifestyle with an annual allowance for a variety of products and services, including:
- Fitness centers
- Gym memberships
- Personal training sessions
- Fitness classes
- Health food stores
- Nutritional supplements
- Health products (including GNC, Feel-Rite, and Vitamin World)
- Weight Watchers®
- Races and fun walks
- Sports programs
- Camps and club services
Who is eligible?
A wellness card is available to all individual and small group subscribers. If you have any questions about your eligibility, please contact your employer or call the number listed on the back of your member ID card.
How to use your wellness debit card: It's easy as 1, 2, 3!
Upon receiving your wellness debit card in the mail:
Activate your card by calling the number on your card's sticker.
Visit any participating wellness debit card merchant of your choosing and present your card when making a purchase or receiving services.
Select 'credit' when you slide your card for payment (no pin number necessary).
Your wellness debit card will be accepted as payment and the purchase amount will be deducted from your account. If you use the full allowance, you will be responsible for paying for any continued services or outstanding balance for products or service until your new plan year allowance is mailed to your home. Please note, any remaining balances are not carried over to the next year.
The following outlets do not participate in our wellness debit card program: Pharmacies, sporting good stores, grocery stores, doctor’s offices, optometrists, salons and department stores.
Massage therapy, acupuncture and chiropractic services are no longer covered by the Wellness Card benefit. By regulations, these services can be covered through medical coverage and are not allowed to be covered by other products and/or programs. Your health plan medical coverage of these services can vary.
At Highmark Blue Cross Blue Shield, we do our best to make sure that our members have the best wellness options available to help keep them healthy. Members have access to our nationally recognized retailer network, making travel healthier and more affordable. Members receive a debit card for fitness centers, health food stores, and additional services regardless of family size. The benefit amount is based on the plan selected by the individual or their employer.
Please contact customer service if you have any questions.