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Primary Care Doctor

It’s best to contact your primary care doctor first for non-emergencies — they know your health history and can recommend the best course.

If you are feeling ill, visit your primary doctor's website to set up a telehealth visit. If you have questions, contact them directly. This virtual visit can be done from a smartphone, tablet or computer.

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Telemedicine by Doctor on Demand®

If you do not have a primary care physician, we're here to help. As a BlueCross BlueShield member, you have access to Doctor on Demand, which gives you access to board-certified physician. 

To get started, download the Doctor on Demand app or view the step-by-step instructions on how to set up a virtual visit.

Member Support and Tips

Highlights of Your Benefits Related to COVID-19:

  • No cost to members for COVID-19 diagnostic tests as prescribed by your doctor
  • We encourage members to use your mail order benefit to obtain a 90-day supply of your prescription medication
  • Home delivery available for up to 90-day supply of medication at one time

Already a Member?

Connect a Telemedicine Doctor, Available 24/7