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Personal Health Navigation Services

Extra help when you need it most

Health issues can come up at any time. When they do, we're here to help - quickly, confidentially, and at no cost to you. Our clinicians are available to answer questions about symptoms, medications, and health conditions for non-urgent concerns.

Our health navigators will:
  • Help you find hospitals, doctors, and dentists
  • Research health care costs
  • Assist you scheduling appointments with hard-to-reach specialists
  • Untangle claims, billing, and payment issues
  • Provide information about elder care
  • Request transfers of medical records, x-rays, and lab results
  • Offer clinical support to explain health conditions and answer questions about symptoms and medications 
  • Help with transition to other care if benefits end or if necessary
  • And much more

To get started, call the number listed on the back of your member ID card. We're here to help.