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Member Services

Our Website and Member Login Is Moving. Let's Make Sure You're In the Right Place.

If your member ID number begins with 88 or 99 you’re in the right place. If it begins with a 1 and includes 10 digits, your portal has moved! Click below to access. 


If this is your first time visiting please register for a new account.


Member Benefits

Login or register for your personalized member account. Learn about our wellness debit card, personal health navigation services, and other discounts, including Blue Discounts.

Helpful Tools

Access our online tools and other useful information. Pay your bill online, view your member account, download the mobile app, search our FAQs, glossary, and more! 


Search and download forms often used by members. Find forms for reimbursement of medical, vision, or dental expenses, and other related forms. Medicare forms are also available. 

Seeking Care

You have many ways to seek the care you need when you need it. Determining where to go in certain situations can help you save time and money.

Find a Doctor

Searching for quality health care has never been easier. Use our tool to find a doctor, hospital, or medical procedure locally or nationally. 

In the Community

Find out what's going on in Western New York! View our calendar of events, community sponsorships, and more. 

Health Education

Want to know how we protect your privacy? Wondering what your rights and responsibilities are as a Highmark Blue Cross Blue Shield of Western New York member? You'll find the answers you need to these questions, as well as a variety of others.