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BlueCross BlueShield of Western New York Medicare Centers

Introducing our new, conveniently located Medicare Centers

Our experts can answer your questions about choosing the right Medicare Advantage plan. Call us or stop into one of our new, conveniently located Medicare Centers to meet one-on-one with an experienced representative. We're happy to assist you. 


photo of the williamsville medicare center

Williamsville Medicare Center

Hours: Open by appointment only

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Tonawanda Medicare Center

Hours: Monday - Friday, 9:00 a.m. - 4:00 p.m.

Evening and Saturday hours available by appointment 

photo of the orchard park medicare center

Orchard Park Medicare Center

Hours: Monday - Friday, 9:00 a.m. - 4:00 p.m.

Evening and Saturday hours available by appointment


Join us for a Healthy Blue Seminar

Our Healthy Blue Seminars are a series of complimentary events that provide information on helpful tools and resources related to nutrition, health and wellness and retirement planning. Below is a list of upcoming events. Seating is limited. Register online to guarantee your spot.

grandfather fishing with his grandson

Monday, July 23, 2018

Save on Prescriptions with EPIC (Elderly Pharmaceutical Insurance Coverage)

Join us for an informational seminar to see if you qualify for NYS Elderly Pharmaceutical Insurance Coverage (EPIC). This program may help you save money on prescriptions, including some drugs that may not be covered under Part D. EPIC does not replace your Part D coverage, but could help make your prescriptions more affordable. Seating is limited.

man and woman swinging on a swing laughing

Wednesday, August 8, 2018

A Recipe for Positive Mental and Emotional Health

Maintaining our emotional and mental health is just as important as maintaining our physical health, but is also something that many of us overlook. When we are in a place of emotional and mental wellbeing, we experience “optimal functioning”; allowing us to experience the fullness of life and better cope with challenges that life may present.

Join us for a seminar, where we'll answer the following questions:

  • What is emotional and mental health?
  • What affects our emotional and mental health?
  • How can we improve or maintain our emotional and mental health?

Meet with us

We're also available at local sites across Western New York to meet with you one-on-one. Registration is not required, but by signing up, we can notify you of any changes to meeting dates or times. 


Medicare Questions?

We're here to help.

1-833-735-4511 (TTY 711)
Oct. 1 - Feb. 14, 8 a.m. - 8 p.m., 7 days a week
Feb. 15 - Sept. 30, 8 a.m. to 8 p.m., Monday-Friday

BlueCross BlueShield of Western New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal.This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or coinsurance may change January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B Premium. Out-of-network/non-contracted providers are under no obligation to treat BlueCross BlueShield of Western New York members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. A division of HealthNow New York Inc., an independent licensee of the BlueCross BlueShield Association. A salesperson will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call 1-800-248-9296 (TTY 711). BlueCross BlueShield of Western New York complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-833-202-9524 (TTY: 711).注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-833-202-9524 (TTY: 711).

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Content Last Updated June 18, 2018