5 Stars means a better Medicare experience
A PPO plan with Medicare’s highest rating
Every year, Medicare evaluates plans based on 5-star rating system. Our PPO Plan received Medicare's highest rating
HMO: 4.5 Stars, PPO: 5 Stars
Help members stay healthy.
Preventive screenings, vaccines and regular checkups helpyou stay health, and Highmark Blue Cross Blue Shield of Western New York's will help make sure you get this important care.
Assist members in managing chronic conditions.
Stay on top of conditions such as diabetes or heart disease is essential. Highmark Blue Cross Blue Shield of Western New York's helps you manage these conditions to stay as healthy as possible.
Ensure positive member experiences.
This is determined by what actual members say about the plan in survey results. Highmark Blue Cross Blue Shield of Western New York's member regarded the plan highly enough to reach a 5 star rating.
Achieve member statisfaction.
This has to do with a low number of member complaints. Highmark Blue Cross Blue Shield of Western New York works hard to keep members satisfied and improve our plan's performance every year.
Provide effective customer service.
Good customer service makes for a better Medicare experience. Our friendly Blue Concierge representatives work hard to pay claims quickly and resolve appeals efficiently.
Complete the form below to receive a phone call from one of our Highmark Personal Medicare Advisors
Highmark Blue Cross Blue Shield of Western New York (Highmark BCBSWNY) is a trade name of Highmark Western and Northeastern New York Inc., an independent licensee of the Blue Cross Blue Shield Association. Highmark BCBSWNY is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. Highmark BCBSWNY complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-833-735-4515 (TTY 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-833-735-4515 (TTY 711).
Content last updated: October 29, 2021