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Using Your Preventive Dental Benefit

Regular dental exams help prevent oral infections, which have been linked to more serious diseases.

Dental care is important to your overall health. That’s why all 2021 Highmark Blue Cross Blue Shield of Western New York Medicare Advantage plans include preventive dental coverage. Be sure to show your member ID card before receiving covered preventive dental services at your next visit.

Using this benefit is simple

With no dental network, you can see any dentist you choose. Schedule your dental appointment and pay the provider in full at the time of service. Then, submit a Medicare Advantage dental reimbursement form, itemized bill, and paid receipt to Blue Cross Blue Shield. You will receive a check for the cost of your covered services minus your $10 copayment(s). You must submit your claim to us within 12 months of the date you received the service.

What's Covered

Preventive dental covers two routine/periodontal cleanings and oral exams per year and yearly X-rays.

Services Coverage Cost
Routine/Periodontal Cleanings Twice a year $10 copay per service
Oral exam Twice a year $10 copay per service
X-rays 4 bitewings OR 1 full-mouth X-ray, once a year $10 copay per service


We’re here to help. Call, email, or meet one-on-one with a dedicated consultant who can talk you through your dental plan options and answer questions. Call us at 1-800-248-9296 (TTY 711) or email to get in touch.

October 1 - December 31: 
8:00 a.m. to 8:00 p.m., 7 days a week

January 1 - September 30:
8:00 a.m - 8:00 p.m., Monday - Friday

Did you purchase optional supplemental dental coverage? Click here to learn more.

Medicare Questions?

We're here to help.

1-833-735-4511 (TTY 711)

Oct. 1 - Dec. 31, 8 a.m. - 8 p.m., 7 days a week
Jan. 1 - Sept. 30, 8 a.m. to 8 p.m., Monday - Friday

Highmark Blue Cross Blue Shield of Western New York (BCBSWNY) is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. BCBSWNY complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia linguistica, Llame al 1-833-735-4515 (TTY 711) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-833-735-4515 (TTY 711) 

Content Last Updated: March 6, 2021