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Your Preventive Dental Benefits

Fearless Fact: Regular dental exams help prevent oral infections, which have been linked to more serious diseases.

Dental care is important to your overall health. Your 2019 BlueCross BlueShield of Western New York Medicare Advantage plan includes preventive dental coverage. Be sure to show your member ID card before receiving covered preventive dental services at your next visit.

How it works 

Your preventive dental coverage reimburses you for covered services. You'll pay in full at the time of your visit, and we'll reimburse you for the amount you paid — less your applicable copays. After your visit, simply submit a Medicare Advantage Dental Reimbursement Form to BlueCross BlueShield of Western New York, and we'll send your reimbursement within four to six weeks*. You can download the form by clicking the button below, or you can contact a customer service representative to request one by mail. 

Your preventive dental coverage has no dental network, so you can see any dentist you choose. 

*You must submit your claim to us within 12 months of the date you received the service.

Your coverage and copays

Consult with your dentist about what's covered before receiving services. Preventive dental covers two routine cleanings* and oral exams per year, and yearly X-rays. Simply put, this includes: 

Services Coverage Cost
Routine cleaning* Twice a year $10 copay per service
Oral exam Twice a year $10 copay per service
X-rays 4 bitewings OR 1 full-mouth X-ray, once a year $10 copay per service

*Preventive cleanings do NOT include periodontal cleanings, which are commonly referred to by dentists as deep cleaning or scaling and root planing. 

Questions? We're here to help.


We're here to help you make the most of your coverage. If you have any questions, please call us at 1-833-354-0861 (TTY 711). We're available October 1 — March 31 from 8:00 a.m. to 8:00 p.m., 7 days a week. Our hours of operation from April 1 — September 30 are Monday - Friday, from 8:00 a.m - 8:00 p.m. EST.

Did you purchase optional supplemental dental coverage? Click here to learn more.

A division of HealthNow New York Inc., an independent licensee of the BlueCross BlueShield Association. BlueCross BlueShield of Western New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. This information is not a complete description of benefits. Call 1-800-329-2792 (TTY 711) for more information. BlueCross BlueShield of Western New York complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-833-735-4515 (TTY: 711).注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-833-735-4515 (TTY: 711).

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Content last updated February 8, 2019.

Medicare Questions?

We're here to help.

1-833-735-4511 (TTY 711)
Oct. 1 - Mar. 31, 8 a.m. - 8 p.m., 7 days a week
Apr. 1 - Sept. 30, 8 a.m. to 8 p.m., Monday - Friday