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- 1-833-735-4511 (TTY 711)Oct. 1 - Dec. 31, 8 a.m. - 8 p.m., 7 days a week
Jan. 1 - Sept. 30, 8 a.m. - 8 p.m., Monday - Friday
*If you would like a copy of the provider directory mailed to you, please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 - Mar. 31, 8 a.m. to 8 p.m., 7 days a week; Apr. 1 - Sept. 30, 8 a.m. to 8 p.m., Mon. - Fri.
BlueCross BlueShield of Western New York (BCBSWNY) is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. BCBSWNY is a division of HealthNow New York Inc., an independent licensee of the Blue Cross and Blue Shield Association. BCBSWNY complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia linguistica, Llame al 1-833-735-4515 (TTY 711) 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-833-735-4515 (TTY 711)
Content Last Updated: March 18, 2020