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Our Program and Additional Resources


What is the Diabetes Management Program?

At BlueCross BlueShield, we offer support to members who are living with diabetes or have a pre-diabetes diagnosis. Our program is designed to help members with diabetes take proper care, especially as this is often a lifelong disease.


Our case managers are here to help you or a loved one cope with the disease, and plan ahead. Our case managers will address topics including:

  • Questions you should ask your doctor
  • Personalized wellness checklists 
  • Recommended screening tests and treatment goals
  • Ways to manage the condition
  • Free health coaching over the phone
  • Educational materials specific to your type of diabetes
  • Self-management tools, including free glucometers 

For those with pre-diabetes, the goal of the program is to educate members on the risk factors and potential long-term consequences of diabetes, decrease A1C levels to a normal range, and support other positive lifestyle changes. 



All members 18 years and older identified with diabetes or pre-diabetes are eligible for the program. 


To enroll, click on the button below, or call one of our case managers at 1-877-878-8785, option 2. Help is only a click or a call away. 

Additional Programs


Bertrand Chaffee Hospital of Springville
Diabetes Education Program
(716) 592- 9643

Brooks Memorial Hospital of Dunkirk
Diabetes Self-Management
(716) 366-1111

Catholic Health System - Health Connection of Greater Buffalo
Diabetes Education Program
(716) 447-6205

Eastern Niagara Hospital of Lockport
Diabetic Education
(716) 514-5700 ext.3568


Kaleida Health
Diabetes Education
(716) 568-3664


Medina Memorial Hospital Community Partners
Basic Diabetes & Pre-Diabetes
(585) 798-6641

Mt. St. Mary's Hospital and Health Center of Lewiston
Pre-Diabetes Program & Diabetic Education
(716) 298-2297


Niagara County Department of Health

Diabetes Prevention Program & Diabetes Self-Management Program

(716) 278-1900


Niagara Falls Memorial Medical Center
Living with Diabetes
(716) 278-4102

Olean General Hospital of Olean
Diabetes Education
(716) 375-4127

Rapha Family Wellness Center
Diabetes Management Group
(716) 833-4019


United Memorial Medical Center of Batavia
Living Healthy with Diabetes
(585) 344-3551

WCA Hospital of Jamestown
Diabetes Education Class
(716) 664-7474
Pre-Diabetes Education
(716) 664-8440

Westfield Memorial Hospital of Buffalo
Diabetes Education
(716) 793-2222


Women & Children's Hospital of Buffalo
Diabetic Endocrine Clinic
(716) 878-7262

YMCA Buffalo Niagara
Diabetes Prevention Program
(716) 565-6000

Contact Our Health Management Team

Speak with a case manager today! Call 1-877-878-8785, option 2. 

Ready to Enroll in our Program?