Pharmacy
Use our tool to find a pharmacy in our comprehensive network. A list of formularies is also available to find out if your prescription drugs are covered. See the details below.
Find a Pharmacy
Effective 9/1/2014, BlueCross BlueShield of Western New York now has one enhanced pharmacy network where A and B networks have been combined.
Find a prescription drug: (members, excluding Medicare Advantage)
Choose the Formulary that best describes your membership.
- Formulary 1: ASO/self-funded (>101 employees)
- Updates to Formulary 1
- Formulary 2: Child Health Plus, commercial and large group insured (>101 employees)
- Updates to Formulary 2
- Formulary 3/Exclusive: Small group (1-100 employees) and individual product exchange business
- Updates to Formulary 3/Exclusive
- Formulary 4/Aon
- Updates to Formulary 4/Aon
- Express Scripts® Basic Formulary
- Express Scripts National Preferred Formulary with Exclusions
- Prior Approval Non-Formulary Request Form
If you have any questions regarding your formulary, please call the number on the back of your member ID card for assistance.
Most drug plans cover up to a 30 or 34-day supply of medications at a retail pharmacy; however, some plans may allow certain medications to be dispensed for up to a 90-day supply at a retail pharmacy. If you would like to know if your drug plan covers up to a 90-day supply of your medication through a retail pharmacy, please contact the number on the back of your ID card to speak with a pharmacy member service representative.
Medicare Advantage members, please see section below.
Find a Prescription Drug: Medicare Advantage
To view our Medicare Prescription Drug Part D information, please visit our 2019 Medicare Resource Center.
If you have any questions regarding your formulary, please call the number on the back of your member ID card for assistance.
Find a prescription drug: Medicaid
Consider high-risk medication alternatives
The Pharmacy Quality Alliance has determined that these high-risk medications have the highest risk of side effects for elderly patients.
Frequently Used Tools
- Find a doctor or facility
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- View the 2019 Medicare Advantage Provider and Pharmacy Directory*
- View the 2018 Medicare Advantage Provider and Pharmacy Directory*
*If you would like a copy of the Medicare Advantage provider and pharmacy directory mailed to you, please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 — Mar. 31, 8 a.m. to 8 p.m., 7 days a week; Apr. 1 — Sept. 30, 8 a.m. to 8 p.m., Mon. — Fri.
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A division of HealthNow New York Inc., an independent licensee of the BlueCross BlueShield Association. BlueCross BlueShield of Western New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. This information is not a complete description of benefits. Call 1-800-329-2792 (TTY 711) for more information. BlueCross BlueShield of Western New York complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-833-735-4515 (TTY: 711).注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-833-735-4515 (TTY: 711).
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Content Last Updated November 5, 2018.