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Looking for a lab?

Searching for quality care from a lab has never been easier. Using the tools below, you can find a facility to take care of all your testing needs.

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Need help finding a lab?  We've created the Help Center to assist you in finding what you're looking for.

Make an Appointment

Quest Diagnostics

Use Quest's online service to make an appointment at one of its local Western New York Patient Service Centers. Making an appointment will help to eliminate your wait time for routine laboratory services.

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Are you a Kaleida group member?

Kaleida's group plan includes access to a Kaleida facility or Quest Diagnostics for your laboratory services. Login to your online account to access the laboratory list.

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Frequently Used Tools

*If you would like a copy of the Medicare Advantage provider and pharmacy directory mailed to you, please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 — Mar. 31, 8 a.m. to 8 p.m., 7 days a week; Apr. 1 — Sept. 30, 8 a.m. to 8 p.m., Mon. — Fri.

A division of HealthNow New York Inc., an independent licensee of the BlueCross BlueShield Association. BlueCross BlueShield of Western New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. This information is not a complete description of benefits. Call 1-800-329-2792 (TTY 711) for more information. BlueCross BlueShield of Western New York complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-833-735-4515 (TTY: 711).注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-833-735-4515 (TTY: 711).

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Content last updated May 2, 2019