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Does Your Doctor Have 5 Stars?

Go online and review your recent doctor's visit!

Review your doctor

When you need to find a doctor, chances are you probably ask family and friends. Now you have access to a trustworthy resource to find helpful reviews from patients just like you. Help other BlueCross BlueShield of Western New York members learn from your experience during your recent visit to the doctor or other health care professional. Rating doctors helps others make informed decisions as to whether a doctor is right for them.

How the tool works: Completing a review is simple!

Number 1

Login to your member account. You must be logged in to create a review.

Number 2

Go to the Find a Doctor tool and search for your doctor, specialist, or facility.

find a doctor homepage
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Write your review by clicking Review this provider or Be the First to Review.

anonymous review
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Tell us about your experience and securely submit your review!

a review of mercy hospital of buffalo

Ready to write a review? 

Frequently Asked Questions

Who can write a review?
Only logged in BlueCross BlueShield members can write a review.

Are reviews confidential?
Yes, all reviews are 100% confidential.

What types of providers can be reviewed?
As a member, you can write reviews for any of your in-network providers, including primary care doctors, specialists, facilities, and other health professionals such as chiropractors, behavioral health providers, and urgent care centers. 

Who can read patient reviews?
Any member or guest who searches for a provider using our Find a Doctor tool can view patient reviews.

Are reviews moderated?
Yes, all written comments are reviewed before they are published. Moderators review comments to ensure that they do not violate the Conditions of Use. A comment may violate this for any of the following reasons: violation of a third party’s rights, abusive content, illegal activity, spamming, commercial solicitation, and more.

Remember, the purpose of posting a provider review is to help other members — not to harm a doctor, provider, or their practice. Comments that violate the Conditions of Use will not be published.

*If you would like a copy of the Medicare Advantage provider and pharmacy directory mailed to you, please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 — Mar. 31, 8 a.m. to 8 p.m., 7 days a week; Apr. 1 — Sept. 30, 8 a.m. to 8 p.m., Mon. — Fri.

Interested to know how much a procedure may cost?

Choosing a specific provider or facility matters.
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