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For Providers

Telephone Numbers

Provider Service

Monday - Friday: 8:00a.m. - 12:00p.m., 1:00p.m. - 5:00p.m.

1-800-950-0052

Provider Relations & Contracting/Network Management

716-887-2054

1-800-666-4627

Fax: 716-887-7594

Medical Management

716-884-2942
1-800-677-3086

Fax: 716-887-7913

Government Programs

1-877-327-1395

Federal Provider Service

716-884-5082

1-800-234-6008

Fraud & Abuse Hotline

716-887-8451

1-800-333-8451

Referrals

1-877-327-1395 

Office & Mailing Addresses

Paper Claims Submission

BlueCross BlueShield of 
Western New York

PO Box 80

Buffalo, New York 14240-0080 

Federal Claims

HealthNow New York
ATTN: FEP Department

PO Box 80

Buffalo, New York 14240-0080

Provider Correspondence

BlueCross BlueShield of Western New York


PO Box 80

Buffalo, New York 14240-0080

Provider Relations & Contracting Department

BlueCross BlueShield of Western New York


257 West Genesee Street
Buffalo, New York 14202

Telephone

Toll Free: (800) 544-BLUE (2583)
Local: (716) 884-2800
Monday - Friday: 8:00 a.m. - 7:00 p.m. 
Saturday & Sunday: Closed 

Corporate Address:
BlueCross BlueShield of Western New York

257 West Genesee Street

Buffalo, NY 14202-2657
 

Mailing Address:

BlueCross BlueShield of Western New York

PO Box 80

Buffalo, NY 14240-0080