We are committed to helping our members take an active role in their good health which is why we offer various health and wellness programs, exclusive member discounts, and access to a variety of health resources.
Furthermore, by proactively managing your health with preventive services such as screenings and routine physical exams, you may identify health issues earlier. Take advantage of the covered preventive services included in your Medicare plan.
SilverSneakers fitness program offers you access to more than 11,000 fitness locations across the country, where you can take advantage of on-site fitness experts to help you meet your personal health and fitness goals. Many locations offer exercise equipment, pools, saunas, and SilverSneakers fitness classes. To find the location closest to you visit www.silversneakers.com
Take your fitness program a step further with SilverSneakers online, a members-only website that allows you to create exercise and nutrition plans, track your fitness progress, find health articles and recipes, and much more.
Can’t make it to a SilverSneakers fitness location? Try the SilverSneakers Steps program, a personalized fitness program designed to fit your lifestyle and fitness level. Once you enroll, you choose one of four kits from fitness, strength, walking, or yoga.
Take advantage of our free and confidential personal health coach program. Our health coaches will help you recognize barriers, develop goals and create a plan to get and stay healthy. This includes providing you with tools, resources and support, coordinating care with your doctor(s) and other health care professionals, and identifying potential health risks. Those who have chronic conditions, such as diabetes, asthma, heart disease, or sleep apnea, need help paying for medication, have difficulty navigating the health care system or need assistance developing a diet and exercise program would find this program beneficial.
Call us at 1-800-329-2792, to find out more. TTY users: 711
We are open:
October 1 - February 14
8 a.m. to 8 p.m., 7 days a week
February 15 - September 30
8 a.m. to 8 p.m., Monday - Friday
During non-business hours, your call will be answered by our automated phone system. A Customer Service Representative will return your call on the next business day.
The value-added services described here are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the BlueCross BlueShield grievance process.
Our Star Rating:
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B Premium.
Out-of-network/non-contracted providers are under no obligation to treat BlueCross BlueShield of Western New York members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.
BlueCross BlueShield of Western New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal.
Content Last Updated December 15, 2016