Julie's Story

Julie Borowczyk

Julie has been with BCBSWNY for 11 years and has held several positions with the company, all within the Customer Service arena. She started as a Customer Service Representative, has worked as a Quality Coach and is currently a Senior Service Representative in our Member Service department.


Julie shared what she likes most about her current position, “As a Senior CSR, I am able to teach, train, and motivate others while still being able to service members.” “When a member or co-worker compliments you on the service you provide.It is a great feeling to hear and feel respect in a voice over the phone.” Is what inspires Julie at work. Making a difference is what keeps Julie at BCBSWNY, feeling that you contribute to members, co-workers and the company is rewarding.